Enter your email address to request a password reset. If there are multiple attempts to log in with the wrong password the account will automatically lock for 30 minutes. You will then need to reset your password. Please note that your password must be at least 9 characters and must contain characters from at least 3 of the following: uppercase (for example: A); lowercase (for example: a); digit (for example: 1) and non-alphanumeric (for example: ?!&).